IHOP Restaurant
20710 E Victoria Ln, Queen Creek, AZ, 85142
IHOP Restaurant Menu
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Visit below restaurant in Queen Creek for healthy meals suggestion.
Visit below restaurant in Queen Creek for healthy meals suggestion.
Visit below restaurant in Queen Creek for healthy meals suggestion.
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Address :
20710 E Victoria Ln
Queen Creek, AZ, 85142 - Phone (480) 987-5836
- Website https://www.ihop.com/
- Click To Get Directions
Opening Hours
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Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Breakfast
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : No
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Heather V.
My husband and I occasionally come to IHOP for breakfast on the weekends. It's typically pretty busy, but we usually don't have to wait longer than 15 minutes to get a table. The servers have all been very gracious and helpful and the food and drinks come out promptly and correctly. If you're looking for a yummy breakfast and a friendly server, come to IHOP! Although the wait staff is phenomenal, the managers at this place are horrid. They all walk around barking orders at their employees and talking down to them in front of the patrons. It's one thing to give constructive criticism to your employees, but to shame them in front of paying customers is beyond unprofessional. It seems to me that the 2 or 3 that I've witnessed since this placed opened are all on some sort of power trip.
(4)Jav M.
I've came here a few times since I moved out to San Tan Valley and a lot of times I wasn't impressed. Last time I was here we had a waitress who didn't refill our drinks once so we sat there with empty drinks for a while and then we waited more than an hour for our food and it wasn't that busy. Today we went and it was perfect. There was a girl by the name of Christa who took care of us and she was the best waitress we had at this location. Our drinks never sat empty because she refilled them on time and she kept checking on us to make sure everything was okay. She was excellent and made us restore our feelings toward this place. We left her a real good tip cuz she was awesome. Next time we eat there we are asking for her.
(5)Randall P.
Pretty bad; even by ihop standards. Only two stars cause the staff is doing their best.
(2)Mick O.
Great food, great staff, very quick. My one gripe is that for such a new restaurant the booth seats are cracking and all of my kids were getting pinched. Seats need to be reupholstered.
(4)Gordy T.
They can never get orders done correctly. Food came out cold on my wife's order and had to send back. Half of my order came out but the other half was delivered after i finished the first part. They did comp my wife's order but the damage was done. Won't go back.
(2)Sadie L.
I've visited this IHop a few times. I usually get the crepes, and so far I've been impressed. However, tonight my crepes were burnt, and my daughter's mac and cheese looked like it had been scraped from the bottom of the barrel. Her hashbrowns were burnt on top and soggy on bottom. The reason I'm giving 3 stars instead of just 1 is because even though the waitress did absolutely nothing when we complained about the food, the manager fixed the situation promptly. She didn't argue, didn't try to give us a free coupon for the next visit, she took care of the bill and apologized. Still very confused as to why the waitress literally asked us if everything was okay, we said no and tried to explain, and she said "okay, thanks! here's your bill!" and left us our tab. It was so weird. But, like I said, the manager was very nice (and professional). We'll give IHop another shot in the future... hopefully it's better. P.S. The iced coffee is terrible, but the mozzarella sticks are delicious. :)
(3)Jessica M.
I have a dairy allergy and they went out of their way to accommodate me. Apparently the eggs commonly have pancake mix in them. They special made my eggs with oil and also special made my French w/o dairy. We had a great waitress and I really appreciate them going above and beyond. Often when you go to a chain restaurant of this caliber they're unfamiliar with what options are dairy free or even how they're cooked. Management even checked to ensure everything was A-OK. I will continue to go back for breakfast here anytime!
(4)Jason M.
The food was good. The service was excellent. Our server was Maria. She did an outstanding job! Everything was great except for the lady in the dress sitting across from me with her legs crossed and her dress pulled up. It was very disturbing. (See pic) Didn't she know others could see under her table?
(5)Jennifer G.
I ordered eggs bacon and pancakes. My plate was covered in grease. There was food all over my chair but my server was super nice. The bathroom was very gross, it smelled like a moldy rag and there was toilet paper everywhere. The hostess asked me to wait because the place was so dirty. She wasn't lying this place was dirty. I give it two stars because my server was a sweet heart.
(2)Andrea C.
Came here for the first time at about 2 in the morning after drinking all night. Nobody in the place, food was good, service was good. I guess I should stick to visiting at 2 in the morning. Stopped there today (Sunday) for breakfast. It was about quarter to 8, so I was expecting a slight wait seeing as how it's a Sunday morning. We get there and put our names in the list - 2 plus a high chair - and were told it would be about 10 to 15 minutes. No biggie. 20 minutes go by. They have sat ONE party since we got there. Tons of people waiting now. The hostess is just making up times... Party of 3? Okay that will be about 30-45 minutes. Party of 5? Huh, about 40 minutes. Then all of the sudden we are told that her manager won't let her seat anyone without permission. And the kitchen is backed up. And a guy came out looking for the manager cause they still hadn't ever seen their server. Time to leave. Watching from the parking lot, it was a mass exit from everyone else as well. I understand that you run into problems. However, nobody even came out to acknowledge what was going on - the manager was nowhere to be seen and the hostess seemed to have no clue how to handle it. Since we were never sat I can't review service or food. But front of the house was a disaster. I still give them 2 stars since I had no issues the last time. But get it together. Sheesh.
(2)Shanda N.
I've been to this location twice. The first time we ordered the fish fry we had to send it back twice. They kept serving raw fish. It's been awhile since then. Tried I Hop again tonight and they messed up the order again. They could not figure out the difference from tortillas and a quesidilla. Waited for 1 hour for food. Never again will we go here.
(1)Jai D.
Had a great time with my dad n bro, the waitress, Sierra, was fabulous, she was in top of everything and offered so much assistance. She was great, more than I can say for the cafe down the street. This place is great, I will be back
(5)Danielle B.
4th visit here, HORRIBLE, HORRIBLE. They refuse to put your name on the list if you call ahead, then you put your name on the list and have to wait outside in the heat for "15-20 minutes" that is actually 45-60 minutes. Last time I ordered a crepe "without" hollandaise, when my crepes came with hollandaise, I made the mistake of sending it back. My family finished their meal then my food came back. Asked for a manager, a manager never came. They would not even take it off my bill even after I refused to accept it. Today however the manager has come to our table and asked us to please give them another chance. Our waitress is really working hard to make it up to use. ....added another star for them. Queen Creek is too small for bad service!
(2)Wendy D.
I actually really like IHOP, I've previously given a really bad review for an IHOP that I went to on the ride to california from Arizona. This one however is local and I am pleased to say that my son and I enjoyed out experience. I'm very particular about my eggs, its a big deal to me. I know it may seem unimportant but I am allergic to a lot and I enjoy eggs when they are done correctly and the way I order them. I know that one persons idea of eggs being done correctly and someone elses idea of the same may differ greatly. But over cooked eggs taste like omlets to me and thats not a scrambled egg. I only order scrambled eggs while out because I am even MORE particular about my friend eggs. So I order soft scrambled and this normally is either half raw soup or ignored altogether not just cooked scrambled eggs that are still moist (I order the this way because I assume that everyone thinks of regular scrambled eggs as dry) I digress, the eggs were good, SCORE! The place was packed for lunch time on a Wednesday afternoon. I was surprised. They seemed short staffed but we were seated, given drinks, and served our food without long waits. Everything was presentable and hot, we didn't feel rushed, nor did we have to wonder where our waitress was to get a refill on a drink or ask for the check. My only gripe is small. The manager (or maybe it was supervisor) was really rude to one of the waitresses, my waitress actually. It looked like she was short her busboy and he was busy elsewhere, most of her tables had not been cleared and she was trying to keep up with that and her customers and he got snippy with her about people having to wait because she was doing someone elses job (who obviously was not doing their job, or she would have had clean tables) A manager/supervisor should be a leader. If he had critism he should have taken it up with her elsewhere, not in front of the customers.
(4)Rebecca S.
It took them over 45 minutes to get our food to us. It took then 15 minutes to get drinks and to take our order. They had the lame excuse that the kitchen was backed up and there was hardly anyone there even seated. Then the waiter had the excuse that a very large group had just walked in. Seriously!? We were there for almost an hour before they even got there! First time there and it was worse than going to an other IHOP I have ever been too! For an IHOP that they claim is thriving, they sure suck! You are better off going somewhere else than this location! PERIOD!!! This particular location is nothing like the Denny's in this area. Save the time and find somewhere else! Would not recommend this location.....
(1)Vera D.
This is the first time the service wasn't quite up to par. Do not get seated next to the door by the kitchen. It seems that, that booth gets passed over, week before another couple sat in the same booth & had the same problem. Usually our service is fabulous. Service and food is very good, of course we've been there only during the beginning opening months. The truth will come once they have been open for awhile and we'll see how the service is!
(4)Arizona T.
It's terrible and its cheap. What else is there to say? Its IHOP, It's a wannabe Denny's.
(2)Cole L.
Quick service and adequate food, plus open 24hrs.
(4)Ashlie H.
Brand new! Nice addition to the Queen Creek area! Every time a new restaurant opens in Queen Creek, if you live here, you already know you are going to have to WAIT! It's new and everyone wants to try it, there are a lot of people out here, with little options. Besides the wait my family and I really enjoyed our breakfast together! Everyone was very friendly, each waitress and waiter helped the other as a team, which you don't see much in restaurants now a days. Each table is assigned one or two people and that is who takes care of you. Each person here had no problem going around helping the other out. We were taken care of by at least 6 people it was different, nice and everyone was on the ball. I ordered the Big Steak Omelet, it was full of flavor, fluffy.... taste buds went bananas! And needless to say there were pancakes.... Lots of pancakes! Delicious! Keep it up IHop ill be back soon!
(3)Lena V.
If I can give 0 stars I would. This is got to be by far the worst IHOP restaurant in the history of all IHOP restaurants. Not only is the food bad and you think they could do breakfast correctly, yuk! And the service by the worst inexperienced staff ever!
(1)Karl K.
I am changing this score from a 2 to 4 stars. Wow, what a difference a few months make. The IHOP is not brand new anymore and the hot spot for people in QC who have been acheing for a diner to open in town, or any restaraunt for that matter. I think with the huge volume of customers and the huge staff they had to accomadate them, the management was able to see who were the keepers, and who to lay off when things got slow. We have been there a few times lately and it is not overly crowded (you can find a parking space) and the remaining staff are outstanding. It is still IHOP, and I can't see myself giving an IHOP 5 stars, but the service is much better now, and the experience also much much better.
(4)Joe D.
The wait wasn't as bad as it looked. Our server was very friendly, but she could've come around a little more often (I don't like when my glass sits empty for several minutes). I ordered a faily simple sandwich, but it was delicious. I'd go back for sure.
(3)Deb M.
I'm revising my positive review for the IHOP in Queen Creek. Our party of five had breakfast there this morning. A group of 10 or so came in after us and got their meals at least 10 minutes before our food was served. Then, 3 at our table got their meals and were halfway done eating before I got my omelet which was room temperature. Clearly it had been sitting for some time. (I did not complain because I was worried that they would take it to be reheated and it would be a long time to get it back.) The manager came to the table to apologize to my husband who had not yet been brought his meal. She said that the kitchen was swamped, his meal was being cooked and she would take the cost of it off our bill. It finally arrived after two of our group were already done. She gave him a coupon for a free meal, which was appropriate under the circumstances. I previously praised IHOP for preparing the omelets with the extra ingredients on the inside. Evidently they no longer do this. Two at our table ordered omelets and both had the extras piled on top rather than as a filling. We will go back to use the coupon for the free meal but if we experience service like this, we definitely won't go back.
(1)Melanie N.
Horrible! Food took forever! Forgot hash browns. Finally brought hash browns when I was done with my meal! Didn't get drink refills! Will not be back!
(1)Tara G.
Don't. Just, don't. Came here with my mom and niece on our first night of vacation. -Cold coffee that tasted burnt and bitter. -Canned soup, also cold. -Warm-ish coffee to replace the cold. Still bitter and burnt. -"Turkey" sandwich. Not real sure that was turkey. Soggy bread. -Overcooked burger with absolutely NO flavor. -Diet Coke tasted funny. How the ---- do you mess up soda??? COUP DE GRAS: Hair in the food. Short, dark, curly. My niece is a blond. End game.
(1)Jessica W.
Very poor customer service. The couple across from us had arrived received food and finished all before we received our food. We waited for over 40 minutes to receive our food. About 10 minutes into the wait they brought us "hot" syrup which the server represented as "maple syrup" but was simply corn syrup. However, there was no food to put the syrup on anyway. The server gave the excuse that the kitchen was really backed up because they were so busy. If they are so busy then management should roll up their sleeves and get to work in the kitchen or hire more workers. We only had five minutes to eat because we had another event to attend. Horrible service. We will never go back.
(1)Jim J.
Great food and our waitress Tammi was wonderful
(4)Daubin R.
Terrible breakfast. I ordered for pickup and was told it would be ready in 30 mins. After arriving 35 mins later the food order had not even been put in!! After standing around for another 30 mins the food was finally given to me without so much as an apology. The staff even had the audacity to ask me if when I called that someone quote "picked up the phone." I will never eat here again.
(1)Anthony James A.
Just ate there about an hour ago and I'm pretty satisfied with my experience. It was obvious the place is relatively new and it stood better than average compared to the other ones I've been to. The food stood up to par. Their omelets we're good and the pancakes were on point today. The iced coffee tasted a bit old to me but that could just be my intense criticism on coffee (I mean, I don't expect them to have a starbucks in the kitchen or anything) so I couldn't complain really. My dad and I had a waiter named John (I think?) That guy came out with a smile every time he checked with us. That's something to really appreciate in service. He regularly checked with us and offered our drinks to go. Rarely does IHOP servers go out of their way to do that in my experience. Hope I get him next time I come back. Overall an IHOP is an IHOP. It's how it's delivered that I care about.
(4)Michael S.
I know its an IHOP . . . but being relatively new . . . Ii expected so much more. The stars breakdown as follows: 1 star for service . . . our server was cheerful and very attentive 1 star for the appetizer . . . onion rings were hot and crispy even though you could tell they were the frozen variety 1 star for the beverage . . . the iced tea was fresh and tasty 0 star for food . . . while the chicken strips were warm, the waffles were cold, in fact the whipped butter didn't even melt. 0 star for ambiance . . . dirty tables and food debris on the carpet. Return trip is definitely not out of the question . . . but not my first choice.
(3)Bryce B.
I've completely given up on IHOP. (I'm pretty sure IHOP has given up on IHOP.) First off, stay away from the iced tea. Even with a squeezed lemon in the glass, it still tastes like well water. Second, they don't know how to cook bacon. The first time I ordered it, it was way undercooked. The second time, it was way burnt. They also don't know how to cook eggs over medium. They always make them over easy. The only safe bet at IHOP are the Chicken Tenders and French Fries.
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